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Position:  Behavioral Health Training Specialist
Job Type:  Full-Time
Salary: $75,000/annually
Lifespan Compensation: $75,000/annually - $80,000/annually
Work Location: Los Angeles (Magnolia Place)

Don't take our word for it, hear what our employees say! Check out the culture here at All For Kids!

Benefits and Perks:

• Comprehensive benefits, Medical, Dental, Vision and 401K.
• Generous PTO, holidays, and wellness days for work-life balance.
• Growth-focused culture with Elevate University.
• Competitive employee referral program.
• Recognized as "DEI Non-Profit of the Year" by the LA Business Journal.
• Bi-weekly and semi-annual monetary bonuses for Behavioral Health Service Providers that meet specific qualifying criteria. (Clinical Roles Only)

Learn more about the Job:

With limited supervision, the Training Specialist is responsible for coordination of clinical training events as well as orienting all new clinical hires to the behavioral health program. The Training Specialist develops or updates, as needed, a training curriculum consistent with LA County Department of Mental Health regulations to assist new staff in understanding their job duties, including but not limited to documentation and billing expectations, clinical practice standards, and use of the agency's Electronic Health Record System. The focus of this position is to provide clear and comprehensive standards of practice to staff upon hire, and to reinforce those standards through ongoing trainings and written guidelines. Maintains a data base of all staff trainings and oversees tracking of clinical training to meet professional, contractual, and regulatory standards. This role will serve as the point-person for verification of EBP trainings and secures supporting documentation of completed trainings to submit to DMH for training reimbursement purposes. Inputs EBP training data into the NAPPA system as required and serves as the contact for DMH. The Training Coordinator works closely with key staff and resources to conduct research, create policies and procedures, and develop trainings to promote clinical best practices?including but not limited to the areas of Cal-AIM, telehealth, family therapy, trauma-informed care, risk management, safety planning, and care coordination. Engages in a high level of collaboration with staff?both within the QI Department and across the entire behavioral health program.

Job Responsibilities:

• Provides new hire orientations as an essential part of the onboarding processes and ensures training is effectively produced, assessed, and reinforced.
• Distributes New Hire Orientation post training survey, overseeing survey process and results, including vetting suggested changes and areas of needed enhancement of training materials.
• Coordinates and facilitates New Hire Orientation Committee meetings.
• Facilitates coordination of credentialing and registration process for onboarding of new staff as rendering providers.
• Reviews new hire orientation assignments for all new employees within 3 months of hire to ensure completion and identify any remaining training needs.
• Develops, in conjunction with Supervisors, specialized trainings for staff with documentation challenges.
• Coordinates and contributes to Mentoring Workshop trainings.
• Provides ongoing trainings, as needed, for all behavioral health staff regarding quality and compliance standards, including working closely with the Director of Auditing & Monitoring to identify audit trends and training needs.
• Produces, on an annual basis, and oversees the Training Plan/Schedule in collaboration with key stakeholders for New Hire Orientation, CANS, Cultural Competency, and EBP trainings (MAP, TFCBT, IPT, CPP, and IY).
• Maintains a database of all staff trainings and generates reports as needed. Oversees tracking of clinical training to meet professional, contractual, and regulatory standards; including communicates findings of staff compliance with training protocols.
• Provides training to new hires on the definition and value of EBPs and introduces new hires to each of the EBPs provided across the mental health program, including use of EBP Training and Supervision Tracker Forms that are to be completed and uploaded to Relias as assigned.
• Serves as the point-person for verification of EBP trainings and secures supporting documentation of completed trainings to submit to DMH on a timely basis for training reimbursement purposes. Inputs EBP training data into the NAPPA system as required and serves as the contact for DMH.
• Works closely with Regional Manager of Program Compliance and Customer Experience in learning about new regulations and changes in policies at the Federal, State, and County levels and will co-lead implementation efforts to sustain compliance.
• Develops, and updates as needed, written guidelines (including Quality Improvement Bulletins) around clinical service delivery and documentation.
• Works collaboratively as a member of the Quality Improvement Department to ensure full compliance with Medi-Cal documentation, claiming, and service delivery requirements and clinical best practices.
• Provides specialized trainings and written guidelines for MAT, TBS, Day Treatment, and WRAP, and other programs as requested.
• Continually evaluates effectiveness of training efforts via staff surveys and case record reviews and presents findings in QIC and Supervisor meetings.
• Maintains, and updates as needed, a Quality Assurance Manual to assist staff with their day-to-day job responsibilities.
• Participates in Clinical Case Reviews to address issues of potential concern, such as quality and/or level of care, EBP model fidelity, cost of services issues, etc.
• Assists with development of policies and procedures to ensure quality provision of mental health services across multiple funding sources and a range of programs.
• Other duties as assigned.

Organizational Responsibilities

• Ensures that Justice, Diversity, Equity & Inclusion (JDEI) and Trauma Informed Resilience Oriented Community (TIROC) practices are infused throughout the programing.
• Assists with review of department policies, procedures, manuals, job descriptions, etc., at least annually, and participate in making recommended changes and ensure that program is always compliant with Council of Accreditation (COA) standards.
• Represent the organization as ambassadors and experts in the field with external stakeholders, partnering agencies, and governmental entities.
• Develop a culture within the program of learning and embed the Continuous Quality Improvement within all areas of the work.

Job Qualifications:

• Minimum of 5 years of experience working within a Mental Health setting, preferably with a focus on youth and families.
• Demonstrated expertise with service standards set forth by the State of California regarding Medi-Cal/Short Doyle/EPSDT.
• Strong knowledge of Quality Improvement activities, documentation standards, and regulatory requirements related to DMH services.
• Ability to develop policies and procedures on complex issues?including research and incorporation of best practice standards and regulatory mandates
• Demonstrated strong communication and interpersonal skills required.
• Training skills, including curriculum development and presentation experience
• Ability to function as a member of an inter-disciplinary team.

Education, Professional Training, Technical Training or Certification

• Master's degree in Social Work, or Marriage & Family Therapy, or doctorate in psychology required.
• Licensed as an MFT, LCSW or Psychologist in active status with state of California Board of Behavioral Sciences required.

Knowledge/Skills

• Ability to effectively present information and respond to questions from clients, clinical staff, other employees, and county representatives
• Knowledgeable about DMH and BBS standards and regulations with ability to read, analyze and interpret manuals, bulletins, and policies issued by these and other relevant entities.
• Ability to be flexible, independent, manage crises, and possess strong leadership and collaborative skills.
• Maintain confidentiality of all pertinent to client care information to assure clients' rights are protected.
• Maintains positive teamwork communication with all agency staff, clients, and visitors
• Exercises good judgment in performance of duties and responsibilities
• Supports existing agency policies, principles, and mission
• Knowledge of medical necessity standards under Medicaid funding
• Knowledge of clinical best practices in serving youth and families, with a focus on trauma-informed care
• Strong organizational skills and high attention to detail
• Excellent oral and written communication skills
• Must have strong computer skills including knowledge and experience with Microsoft office, Word, and Excel.
• Ability to take complicated information and organize it into clear reports.

DIVERSITY, EQUITY AND INCLUSION (DEI)

Diversity is a core value at All For Kids and in the Behavioral Health program. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We value inclusivity and support our employees' diverse needs.

While performing the duties of this job, the employee is regularly required to stand or sit; walk; use hands and talk or hear. Fine motor skills such as typing, and the use of a computer mouse is required. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. If you are unable to perform any of the above abilities and require special accommodations to do so, please advise your recruiter. We're dedicated to fostering an environment where everyone can excel.