Make a difference at All For Kids, an award-winning non-profit named a "Best Place to Work" by the Los Angeles Business Journal. For over 100 years, we've been transforming lives by nurturing child well-being through innovation, inclusivity, and compassion. Join us and help create a world where every child can thrive - your impact starts here!
Position: FSP Case Manager
Job Type: Full -Time
Salary: $20.19/hour.
Work Location: Long Beach
Don't take our word for it, hear what our employees say! Check out the culture here at All For Kids!
Benefits and Perks:
- Comprehensive benefits, Medical, Dental, Vision and 401K.
- Generous PTO, holidays, and wellness days for work-life balance.
- Growth-focused culture with Elevate University.
- Competitive employee referral program.
- Recognized as "DEI Non-Profit of the Year" by the LA Business Journal.
- Bi-weekly and semi-annual monetary bonuses for Behavioral Health Service Providers that meet specific qualifying criteria. (Clinical Roles Only)
Learn more about the Job:
The FSP Case Manager role is one of the most important roles in FSP. The FSP Case Manager (CM) will work with clients and their families to provide case management services, collateral support, work directly with client's therapist and implement behavior modification interventions, teach positive copings skill and link clients to activities or resources in the community that are needed for clients to meet goals. The FSP Case Manager will meet with the team including family to practice teaming, effective communication and work together to support client's overall goals. The FSP case manager assist the team in executing various FSP deliverables such as: facilitating or participating in Child and Family Team Meetings, completing flex funds forms or outcome measures that will assist the family with obtaining extra resources needed to hep stabilize client.
Job Responsibilities:
Administrative
- Travels in the field home, community or school to meet with client's 1-2x per week or when needed.
- Adhere to company policies and procedures to ensure legal, ethical and safety standards are maintained.
- Comply with all regulatory requirements for professional practice and documentation.
- Collaborate with treatment team and applicable outside agencies to promote progress toward treatment goals and family needs.
- Ensure that individual billing and productivity objectives are met on a weekly bias.
- Complete all documentation requirements according to DMH guidelines and All For Kids policies of 24 hours from date of service.
- Attend staff meetings and training sessions to enhance knowledge and skills relevant to position and to comply with company policies and state regulations.
- Complete important forms to keep client's charts current. Forms may include flex fund request forms, outcome measures OMA, respite services request, applications for extracurricular activities in the community etc.
Advocacy
- Case Manager will collaborate with interdisciplinary team to promote and protect client and family's rights and safety.
- Case Manager will support mandated reporting laws through clear communication regarding state and federal laws, education on developmental stages, and teaching appropriate disciplinary interventions.
- Case Manager will model and encourage proactive self-advocacy through use of links to resources applicable to ongoing family needs and assertive communication,
Behavioral
- Contribute to assessing, planning, and implementing interventions that will help decrease or eliminate symptoms.
- Deliver timely entries into client charts including (but not limited to) pertinent assessment and intake information, treatment goals and progress, documentation regarding supplemental services, and all progress notes.
- Meet with client, family, treatment team, school staff, and others involved in client's care to evaluate ongoing needs and services for completion of quarterly and annual assessments and revised treatment plans.
- Participate in trainings specific to case management, collateral support, rehabilitation services, and documentation.
- Provide behavioral interventions, behavioral and developmental education, and resource linkage to assist clients and families with case management needs and/or therapeutic goals.
- Collaborate with community-based providers to assure continuity of care.
- Develop and participate in facility-based activities, such as support groups, parenting skill building, and family enhancement programs.
- Mobilize resources specific to client's needs including consultation and intervention with social security, welfare, housing, health departments, and other community agencies relevant to family needs.
- Participate in individual supervision sessions.
Discharge Planning
- Collaborate with family and treatment team to determine progress toward goals and readiness for discharge from program.
- Provide input to therapist regarding family's accomplishments, as well as ongoing needs, to insure development of appropriate discharge and referral plan.
- Provide termination session(s) to review and reinforce resources related parenting support and rehabilitation services.
Education
- Participate in new employee orientation and training, specific to case management duties and responsibilities.
- Attend and participate in facility and community trainings to enhance professional development.
- Engage with colleagues and supervisors in team building activities to develop and build personal and professional skills relevant to job duties and requirements.
General
- Maintains 80% billable service delivery (26/wk).
- Monitors and ensures service utilization is commiserate with the level of client need and medical necessity.
- Ensure timely client access to services such that clients are identified, assigned, evaluated, and treated within agency timeframe.
- Other duties as assigned.
- As a mandated reporter, must follow child abuse reporting guidelines and report all suspicions of child abuse and/or neglect.
Job Qualifications:
Experience
- Two years but of direct service experience treating emotionally disturbed children and transitional-aged youth.
- One (1) year case management experience preferred.
Education, Professional Training, Technical Training or Certification
- This position requires a Bachelor's degree in Psychology, Sociology, or Human Services field; two years of experience in the social services may replace degree.
- Case Manager must hold a valid driver's license, maintain current car insurance, and have the ability to travel in the field the majority of the work day.
Knowledge/Skills
- This position requires that the employee is bilingual and able to read, write, speak, and understand the spoken English and Spanish language to ensure the safety and wellbeing of clients when responding to their clinical needs.
- Maintains confidentiality in matters of agency operations, personnel, and clients.
- Maintains positive communication with all agency staff, clients, and visitors.
- Exercises good judgement in performance of duties and responsibilities.
- Supports existing agency policies, principles, and mission.
- Knowledge of accepted standards of practice for case management services.
- Competent in industry values, ethics, policies, and laws.
- Ability to be flexible, independent, manage crises, and possess strong leadership skills.
- Awareness of emotional and cognitive needs and challenges experienced by mental health client and family.
- Ability to work cooperatively and effectively as a team member.
- Demonstrate solid verbal and written communication skills.
- Adept in problem solving and conflict resolution.
- Proficient in technological skills and tools required for practice.
DIVERSITY, EQUITY AND INCLUSION (DEI)
Diversity is a core value at All For Kids and in the Behavioral Health program. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We value inclusivity and support our employees' diverse needs.
While performing the duties of this job, the employee is regularly required to stand or sit; walk; use hands and talk or hear. Fine motor skills such as typing, and the use of a computer mouse is required. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. If you are unable to perform any of the above abilities and require special accommodations to do so, please advise your recruiter. We're dedicated to fostering an environment where everyone can excel.