Family Support Advocate - Santa Ana

Make a difference at All For Kids, an award-winning non-profit named a "Best Place to Work" by the Los Angeles Business Journal. For over 100 years, we've been transforming lives by nurturing child well-being through innovation, inclusivity, and compassion. Join us and help create a world where every child can thrive - your impact starts here!

Position: Family Support Advocate
Job Type: Full-Time
Salary: $25/hour
Work Location: Santa Ana 

Don't take our word for it, hear what our employees say! Check out the culture here at All For Kids!

Benefits and Perks:

  • Comprehensive benefits, Medical, Dental, Vision and 401K.
  • Generous PTO, holidays, and wellness days for work-life balance.
  • Growth-focused culture with Elevate University.
  • Competitive employee referral program.
  • Recognized as "DEI Non-Profit of the Year" by the LA Business Journal.
  • Bi-weekly and semi-annual monetary bonuses for Behavioral Health Service Providers that meet specific qualifying criteria. (Clinical Roles Only)

Learn more about the Job:

The purpose of the Differential Response-Path One (DR-Path One) program is to prevent child abuse and neglect by engaging a greater number of families in services, specifically at Family Resource Centers (FRCs), to prevent the unnecessary separation of families by identifying family needs and assisting families in addressing challenges and stressors. Early identification of needs and implementation of FRC services will, in turn, promote the family's ability to become self-sufficient, enhance the well-being families and their children, and prevent child welfare intervention.

The DR-Path One Family Support Advocate is responsible for serving all DR-Path One Family Support Services referrals. Services shall include, but not be limited to: assessing family strengths and needs; linkages to resources; case planning; communicating applicable case-related information to SSA staff, as requested; compiling and maintaining records; preparing reports; presenting cases at MDT meetings; completing FaCT designated measurement tools and entering all required data into DRTS, or similar data tracking system and the FaCT database, and attending all required FaCT meetings and trainings.

Job Responsibilities:

  • Support effective coordination of services among service providers.
  • Promote knowledge of and provide linkages to resources, services, and opportunities to improve self-sufficiency and
  • Support families in following through with recommended services.
  • Attend MDT meetings, present cases at MDT meetings, track all outreach efforts, and coordinate and communicate with the FRC Coordinator and MDT members.
  • Attend all required meetings and trainings.
  • Administer all AFK and FaCT-approved measurement tools.
  • Data entry into DRTS, or similar system, the FaCT database, and Welligent.

General

  • Maintains confidentiality in matters of agency operations, personnel, and clients.
  • Maintains positive communications with all clients, agency and FRC staff and supervisors, partners, funders, volunteers, interns, and visitors.
  • Proficient in MS Word, Excel, PowerPoint, and Outlook.
  • Maintain files, logs, and other records in audit condition as required by agency or funder.
  • Support agency initiatives related to Trauma Informed, Resilience-Oriented Care (TIROC) and Diversity, Equity, and Inclusion (DEI).
  • Exercises good judgment in the performance of duties and responsibilities.
  • Supports existing agency policies, principles, mission, and Continuous Quality Improvement (CQI) protocols.
  • Weekly schedule includes evenings and some weekends.
  • Proof of COVID-19 Vaccination.
  • Other related duties as assigned.

Job Qualifications:

  • Option One: Bachelor's degree in human services or related field from an accredited university.

Or

  • Option Two: A minimum of three (3) years of experience providing direct services to the target population.

Additional Requirements

  • Proficiency in English is required, and bilingual Spanish or Vietnamese, based on community language needs, is required.
  • Capable of relating well to individuals from diverse backgrounds, cultures, varied incomes, and education levels.
  • Knowledge of public and private social services agencies Ability to work in a multi-cultural environment.

DIVERSITY, EQUITY AND INCLUSION (DEI)

Diversity is a core value at All For Kids and in the Behavioral Health program. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We value inclusivity and support our employees' diverse needs.

While performing the duties of this job, the employee is regularly required to stand or sit; walk; use hands and talk or hear. Fine motor skills such as typing, and the use of a computer mouse is required. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. If you are unable to perform any of the above abilities and require special accommodations to do so, please advise your recruiter. We're dedicated to fostering an environment where everyone can excel.